Qurbani is done as per shariah laws and meat is provided with strict quality controls.
No requests for Special Cuts would be accommodated.
The Head and Skin of the animal will be donated to charity. Head will not be given to customers.
Al-Kausar Online reserves the right to cancel any order subject to availability, confirmations, and/or any other reason deemed fit by the company. In case of prepayment, the customer will be fully compensated in this scenario.
Customers can cancel his/her order up until three days before Eid. Al-Kausar Online does not offer a return/refund policy.
Modes of payment are Bank Transfer and Advance Cash Collection.
Customers who choose self-pickup are required to bring a photocopy of their CNIC, and a print of the confirmation email at the time of pickup.
Delivery Service and Self Pickup are on a first come first serve basis and are dependent on stock availability. In case a customer faces issues in delivery and in self-pickup, the Al-Kausar team will get in touch directly to facilitate the customer as would be the need.
